22 June 2020 update


Due to the Covid 19 pandemic we have suspended our walk-in services but are still providing a sexual health service via phone assessment . 

If you have urgent concerns relating to your sexual health or you need contraception please call  0333 300 2100 Mon-Fri 8am-7pm. You will be offered a telephone triage appointment with one of our nurses or doctors who will discuss options available to you. We are experiencing an increase in demand so if no appointments are available please call back the following day as new slots are made available throughout the day on daily  basis  Please avoid calling between 8am-10am when phone lines are busiest. 

If you need emergency care outside of these hours please call 111 or access 111 online

Please only attend our clinics if you have been told to do so by one of our clinical staff and if you have no symptoms of coronavirus and no need for self-isolation.

Women only clinic at 160 Falcon Road (for contraception and simple screening).


During covid 19 pandemic we are changing the way we deliver our services.
We are currently unable to offer routine implant fittings or removals or insertions and removals of intra uterine contraception (Coils).

We are still able to offer oral contraception and emergency contraception .
Please call 0333 300 2100 for a telephone consultation .


I think I might have an STI

Urgent announcement

12 May 2020

Because of the current COVID-19 crisis, walk-in sessions in all our clinics have been cancelled.

Updates will be provided as soon as we have more information.

  • If you have no symptoms and need an STI self-test kit, order online.

  • If you have symptoms and need an appointment, call 0333 300 2100 (Mon-Fri 8am-7pm).

I've been raped or sexually assaulted 

If you have been sexually assaulted and need an appointment please call 0333 300 2100 and ask to speak to a health adviser.

For further advice and information http://www.thehavens.org.uk.

I need contraception

I need emergency contraception

Links to support organisations can be found here, including:

  • Transgender support
  • Support services for women and transwomen selling sex
  • Support services for men selling sex
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Sexual Health London

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